Everything you need to know about Luun comfort, sizing, modularity, fabrics, setup, care, and choosing the right configuration for your home.
A few practical things to know before placing an order.
Open the 3D builder, choose your modules, arrange the layout, and select your fabric. Review availability and the order details, then continue to Shopify checkout for your delivery and payment details.
Contact Luun support as soon as possible. Changes may only be possible before the order is processed or prepared.
Cancellation depends on order status. Once an order is being prepared, shipped, or delivered, cancellation may not be available.
Your order number is in your confirmation email.
Contact support immediately. Address changes may not be possible after dispatch.
Inventory is usually only confirmed after checkout unless Luun is explicitly offering a preorder or reservation.
Taxes are calculated at checkout based on your delivery location.
Modular furniture lets you build, rearrange, and expand your setup over time.
Modular means the couch is made from separate pieces that can be arranged together into different layouts.
Yes. Luun is modular, so layouts can be adjusted depending on the pieces in your configuration.
Yes, if inventory is available. You can expand or change your layout by adding compatible pieces.
Yes. The modular system can support different layouts depending on the modules you choose.
Yes. Luun modules connect underneath with built-in clamps. Follow the assembly guide to align and connect your pieces.
Modular furniture can shift depending on flooring, layout, and use. Connectors, rugs, or anti-slip pads can help reduce movement.
Yes. Luun is sold as corner, armless, and ottoman modules through the 3D builder. Choose your modules and fabric; availability is shown for your selection.
No. Different module types have different dimensions and functions, such as corner, armless, and ottoman pieces.
The right configuration depends on your room size, your delivery path, and how you actually use your living space.
Measure your room and compare it against the dimensions of the configuration you are considering. Leave room for walking paths, coffee tables, doors, and side tables.
It can, depending on the configuration. Modular pieces can work well in apartments, but you should measure the room and delivery path before ordering.
Measure your living room, doorways, hallway turns, stairwells, elevator size, and the final wall or corner where the couch will sit.
Leave enough space to walk comfortably around the couch and to use nearby furniture like coffee tables, media units, drawers, and doors.
Measure tight turns, elevators, doorways, stairwells, and hallways. Contact Luun for the packaged dimensions of your selected modules before ordering if access is tight.
Choose based on how you actually use the room. Bigger is better for lounging, but only if the room still has clear flow.
Yes, as long as the delivery path and room conditions are suitable. Avoid damp or poorly ventilated spaces.
Luun is intentionally deep and lounge-first, so check both the seat depth and the total couch depth before ordering.
The cushion depth is 90 cm, excluding the back cushion. The total couch depth is 112 cm from the front of the sofa to the back.
From the floor to the top of the backrest is 68 cm. From the floor to the top of the base is 35 cm. From the floor to the top of the cushion is approximately 55–63 cm, depending on how fluffed up the cushion is.
Luun uses soft, plush cushions designed for a sink-in feel. Cushion height can vary slightly depending on use, smoothing, compression, and how recently the cushion has been fluffed.
Yes. Luun is designed as a deep, lounge-first modular couch. The 90 cm cushion depth gives you more room to curl up, stretch out, or sit with your legs on the sofa.
Luun fabrics are selected for soft everyday comfort, residential upholstery use, and the way colour and texture live in a real room.
Luun Performance Chenille is a 100% polyester chenille upholstery fabric. It has a soft, textured surface with a plush handfeel, while the polyester base helps with durability, colour stability, and everyday use.
Yes. Performance Chenille has a PFAS-free water-resistant finish that helps small spills bead briefly on the surface so they can be blotted quickly. It is not waterproof, stain-proof, or pet-proof, but it is designed to be more practical for everyday home use than untreated decorative upholstery.
Dream Colours are 100% polyester woven upholstery fabrics made with a multi-tonal yarn construction. Instead of a flat solid colour, the fabric uses mixed yarn tones to create more depth, texture, and colour variation in different lighting.
Dream Colours are selected for softness, texture, and visual depth. They are not finished as water-resistant performance fabrics. They should be treated like premium decorative upholstery: blot spills quickly, avoid soaking the fabric, avoid harsh cleaners, and keep the couch out of prolonged direct sunlight where possible.
Yes. Order fabric samples for $30. Get $30 back toward your sofa purchase with a coupon code.
Yes. Luun fabrics are PFAS-free. Our Performance Chenille uses a PFAS-free water-resistant finish, and our Dream Colours are not treated with a PFAS-based water-resistant coating.
Yes. Luun fabrics are selected for everyday residential upholstery use. They are made for normal sitting, lounging, relaxing, and daily home life.
Performance Chenille is the more practical everyday option. It has a soft chenille texture and a PFAS-free water-resistant finish.
Dream Colours are the more expressive design option. They use multi-tonal woven yarns for richer colour depth, but they are not water-resistant performance fabrics.
Colours can vary based on screen settings, photography, natural light, room lighting, shadows, and surrounding decor. Dream Colours especially can appear lighter, darker, warmer, or cooler depending on the room.
No fabric is truly pet-proof. Claws, oils, accidents, odours, and repeated friction can still damage or wear fabric over time.
Direct sunlight can fade or alter fabric colour over time. Avoid placing upholstered furniture in harsh, prolonged sunlight where possible.
A little regular care goes a long way with soft upholstered furniture.
Follow the care instructions for your specific fabric. Avoid harsh cleaners, bleach, oversaturating the fabric, or aggressive scrubbing.
Blot the spill immediately with a clean, dry cloth. Do not rub aggressively, as this can push the spill deeper into the fabric.
Do not assume the covers are machine washable. Follow the care label supplied with your sofa. If it is unclear, contact Luun with your fabric colour before removing or washing covers.
Removable cushions and removable covers are different. Before unzipping or removing a cover, check the care label or ask Luun about your selected fabric and module.
Fluff, smooth, and rotate cushions where applicable. This helps distribute wear and keep the couch looking better over time.
Yes. Use a soft brush attachment and avoid pulling aggressively on the fabric.
No. Harsh cleaners can damage fabric, colour, and texture.
Luun is designed to be easier to set up than furniture that requires full frame assembly.
No. Luun is designed to be simple to set up compared with furniture that requires full frame assembly.
Luun modules arrive boxed, but they are not a knockdown design where the main frame is assembled from many small loose parts.
Yes. Use the included Allen wrench, bolts, and washers to attach the legs. Then place the cushions and connect your modules with the built-in clamps. See the assembly guide.
Some people may be able to place modules alone, but large furniture is easier and safer with two people.
Yes, they are real furniture pieces. Use care when lifting, moving, or repositioning them.
No. Lift and place them when possible, especially on delicate flooring.
Yes, but use floor protection if needed to prevent scratching or movement.
Yes, at least until you are certain you are keeping the product.
The best layout depends on whether you lounge, host, nap, watch movies, or need everyday family seating.
Start with your room size, then decide how you want to use the couch: lounging, hosting, movie nights, naps, or family seating.
A deeper sectional or pit-style layout is usually best for movie nights and lounging.
A smaller sectional or sofa-plus-ottoman layout may work better depending on room size.
Choose a configuration with enough seats and enough lounging depth for how your household actually uses the room.
Choose a neutral if you want maximum flexibility. Choose a Dream Colour if you want the couch to become a more expressive design piece.
Exact matching can depend on fabric batch, colour availability, and production timing.
Luun is designed for deep, relaxed comfort rather than stiff, upright sitting.
Luun is designed around deep, lounge-first comfort instead of the stiff, upright feel of many traditional sofas.
Luun is designed to feel soft, deep, and relaxed while still having internal support. It is made for lounging, stretching out, and sinking in.
Luun is lounge-first. It can be used for everyday sitting, but it is intentionally deeper and more relaxed than a standard upright sofa.
Yes. Upholstered furniture naturally softens and settles with use. Cushions, fabric, and fill may relax over time.
The design combines softness with internal support. It is meant to feel plush without collapsing like a shapeless cushion.
Plush upholstery naturally changes with use. That is part of the comfort experience.
Product photos are intended to represent the design, but fabric colour, texture, cushion shape, and fullness can vary slightly with lighting, use, and styling.
No. Soft, comfortable furniture naturally shows some wrinkles, compression, and movement with use.
Some cushion maintenance may be needed to keep it looking its best.
Some fabric relaxation is normal with upholstered furniture, especially on soft lounge-style pieces.
Yes. Most upholstered furniture softens with use.
You can, but spills and stains are your responsibility. Use care.
Some new furniture can have a temporary packaging or material smell. Airing out the room usually helps.
Keep your packaging, take clear photos, and contact support as soon as possible.
Take photos of the packaging and product, then contact Luun support as soon as possible.
Contact support with your order number and photos of what you received.
Yes. Keep all packaging until the issue is resolved.
Send photos of the full product, the close-up issue, packaging condition, shipping label, and any affected parts.
Contact support with your order number and photos of the item and packaging.
As soon as possible. The faster you report it, the easier it is to review.
Luun is built around a simple idea: premium-feel comfort should be more accessible.
Luun is a furniture brand focused on making deeply comfortable, premium-feel modular furniture more accessible.
Luun is a Canadian brand.
Focusing on fewer products lets Luun put more attention into comfort, materials, manufacturing, and value.
Luun focuses on efficient operations, direct-to-consumer selling, and a more focused product system.
No. Luun is inspired by the desire for premium comfort at a more accessible price, but it is building its own modular furniture system and brand.
Modular furniture adapts better to real homes. It can move, expand, and change with your space.